Landscape and Lawns

Shrubs and trees provided and installed by Eagle Creek Landscape & Design are guaranteed for one year from the time of planting, provided that proper maintenance and protection has been performed, such as but not limited to: watering, weeding, cultivation.  Perennials, bulbs, annual flowers, ornamental grasses and sod are guaranteed for 14 days against infestation of pests and diseases, otherwise no guarantee is made because watering and care are beyond the control of the landscape contractor.  This warranty does not cover any other tender plant material specifically noted.


Trees and shrubs that die within the first year will be replaced one time with plant material of equal value during the first year at no expense to owner, provided owner’s responsibilities for care and notification are fully met.  All plants must receive adequate care and proper watering in order to be honored under the guarantee policy.  Owner must notify landscape contractor within twenty-four hours of noticing a problem.  Allowing trees and shrubs to die or reach an advanced state of decline before notifying landscape contractor automatically and without recourse voids all warranty on that portion of the project.


Seeded lawns are not guaranteed to germinate and grow, as success of a seeded lawn is chiefly determined by the watering and care given by owner because watering and care are beyond the control of the landscape contractor.

In the case of plant material, no guarantee of survival, vigor, ultimate size or appearance, or suitability to site conditions is made.  There is no guarantee or warranty implied in the case of weed control because weeds are beyond the control of the landscape contractor.


Decks and Stonework

Decks, wood structures and stonework, such as but not limited to wood or composite wood structures and walls or patios are guaranteed for one year against defects in workmanship and materials from the time of completed installation.  In the case of any wood product used on outdoor structures such as decks and fences, no guarantees of splitting, cracking and warping due to the natural weathering process of wood products, are made.  This guarantee is limited to a one-time, free of charge repair and/or replacement of the defective piece or section that was installed by the landscape contractor within the given time period only.  


Dry Creeks and Drainage

Drainage solutions installed to alleviate excess water or standing water in yard, including but not limited to french drains, dry creeks, dry wells and berms are guaranteed for one year on materials and workmanship.  There is no guarantee that problem areas will be or stay totally dry as there are many unforeseen variables that may effect drainage, such underground streams, heavy rains and neighboring homes that may redirect water.


GENERAL

In no case shall landscape contractor honor any warranty or guarantee when evidence of abuse, improper care, negligence of others including improper applications of pesticides or fertilizer to living things, vandalism, theft, animal and insect damage, misuse, any other damage by others, extreme weather conditions or conditions beyond the control of the contractor is found.  Contractor does not give a warranty or guarantee to any materials that were not supplied by Eagle Creek Landscape & Design, nor any plants, shrubs, trees or sod that were transplanted on the Client’s property.  The use of de-icing salt (calcium chloride) on walkways will void warranty and guarantee.  Accounts must be paid in full before any replacements of materials under this guarantee/warranty are made.

No cash refunds.

EAGLE CREEK LANDSCAPE & DESIGN, INC. GUARANTEE AND WARRANTY STATEMENT

We are committed to customer satisfaction and mean it when we say...

“Friendly Service With A Smile!”

Copyright 2018 Eagle Creek Landscape & Design

(513) 741-0888 | davey@eaglecreeklandscape.com

To request an estimate, call Davey 513.741.0888

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EAGLE CREEK LANDSCAPE & DESIGN, INC.

                                                                                                                                                             

TAYLOR CREEK, OH 45247    

(513) 741-0888


“Friendly Service With A Smile!”